Return Policy for The Pearl and Thread

At The Pearl and Thread, we take pride in the quality of our products and ensure that every item is carefully checked before shipping. However, we understand that issues may sometimes arise. Please read our return policy below:

No Return Policy

We do not accept returns for any products unless the item received is:

Damaged during transit, or

Incorrect (wrong product sent).

Conditions for Return

You must report the issue to us within 3 days of delivery.

The request must be accompanied by clear pictures of the product showing the damage or incorrect item.

Resolution

If approved, a store credit will be issued for the value of the item.

Store credit can be used for future purchases on our website.

Note

No returns or exchanges will be accepted after 3 days from delivery.

The store credit will not include shipping charges.

For assistance, please contact us at [support@thepearlandthread.in].